Book a Service.
Warranty
Our most of the equipments come with 2 years warranty. We provide on site service so if you have any fault or issue with your equipments within the warranty periods you can contact us to book the service of your equipments.
Peace Of Mind
We have service agent all over New Zealand and we provide quick service to keep your equipments up and running. You can book the service request over the phone or you can fill the contact form below.
After Warranty
If your equipment is out of warranty and has got any fault or issue you can still book a service to get your equipment fixed but there will be service charges.
Note:
To avoid needless service and undue inconvenience, check the following points before you lodge a service request.
- It is essential that you carefully read supplied instructions. This will ensure that any of the problems you encounter are not caused by misreading or incorrectly following directions. Note: A charge will be made for a service-person’s visit if found that a machine is functioning correctly. This charge will also apply during warranty periods.
- Make sure the power cord or plug has not been damaged. Is power available at the power point? Check by connecting another appliance, such as a lamp or other products that you know that are working, to the power point.
- Some appliances have built in over-temperature cut-out switches for protection. Ensure that you let the unit cool down before depressing the reset switch.
- Refrigerator and freezer units of all types must have condenser filters cleaned regulary. Check that they are clean before lodging a service request.